Charlotte Campus Fall Semester 2020

Frequently Asked Questions

Last Updated: 9/2/2020

Campus Life

When are classes scheduled to start?

The undergraduate fall semester will begin on Monday, August 31, 2020.

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Will my undergraduate classes be in-person or remote this fall?

To comply with the latest government mandates, the university will welcome to campus this fall all of our first-year students, regardless of major (new first-year students were not admitted to the North Miami and Denver campuses), students on internships, and only those returning who are enrolled in classes that require a laboratory component. (At the North Miami and Denver campuses, students enrolled solely in lecture, non-lab academic classes can request on-campus housing.) 

Returning students who are enrolled solely in lecture, non-lab academic classes will be taught remotely for the upcoming fall semester. Students can determine if their courses will be offered in-person or via remote delivery by accessing their class schedules through jwuLink.

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Why has the university changed its plans for the fall semester?

Since March, every decision regarding JWU campus operations has been based on the latest information and guidance we have received from federal, state, and local public health and government officials. Throughout these months, our priority has been the health and wellbeing of the JWU community as we fulfill our academic mission and support our students toward the successful completion of their degrees. Like so many colleges throughout the country during these uncertain times, we have been planning for different scenarios for the fall semester that would provide a safe environment to meet our academic goals.

Unfortunately, over the past few weeks, as the surge in the number of people testing positive for COVID-19 nationwide continues to increase significantly, many states are now instituting or extending executive orders requiring 14-day quarantine periods for people arriving from “hot spot” states. In addition, capacity restrictions for classrooms, residence halls and other indoor facilities will remain in place for many of our campuses.

This decision applies solely to the fall semester.

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Should all first-year students expect to have at least one in-person class, regardless of major during fall semester?

Yes, all first-year students will have at least one in-person class unless they request a completely remote schedule.

This decision applies solely to the fall semester.

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Who are first-year students? Who are first-year transfer students?

First year students are considered to be new students who have enrolled at JWU and will begin their studies here this fall. First-year students are welcome to live on campus. This includes the new students who had enrolled at either the North Miami or Denver campuses, and decided to campus transfer to either Providence or Charlotte.

First-year transfer students are students who attended another institution after high school before coming to JWU. First-year transfer students are also welcome to live on campus.

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I am an international student. How might plans for the fall semester impact me?

International students may visit https://international.jwu.edu/ to find detailed information and FAQs about plans for the fall semester.

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Because my classes are being taught remotely, I no longer wish to attend JWU during the fall semester. How can I work with the university to receive a refund?

Students who no longer plan to attend JWU in the fall will need to complete the online withdrawal form. If a student withdraws prior to the start of the term, there will be no charges applied to the student account; therefore, all financial aid will be returned, and if any payments were made, they would also be refunded to the student.

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Will I be receiving a reduction in my tuition if I’m enrolled in remote classes?

JWU’s learning environments and appropriate support services are now available in synchronous and/or asynchronous formats. As a result, the full-time tuition for the fall semester remains the same for all undergraduate students.

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Will classes and labs be held in-person this fall?

Log in to link.jwu.edu > go to the Academics page > View Course Schedule (under the Course Registration section). Watch: How to Review My Schedule - Remote or In-Person. Please access ulearn regularly as a central location for course information for your classes and announcements from faculty.

New day program students: If you do not have a schedule yet, Student Academic Services is still in the process of creating it for you. Please complete any placement testing requirements (we need these exam results before we can schedule you). If you completed testing, your schedule will be ready by July 31.

Returning, CE and graduate program students: If you have not yet registered, please do so now via jwuLink.

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What are the differences between courses that are being delivered remotely, online or in-person?

Remote Delivery:

  • For each week of remote delivery, faculty will schedule a minimum of one synchronous instructional course meeting per week.
  • Synchronous meetings will be scheduled for the same day/s and during the same time period that the course is normally scheduled.
  • Faculty will communicate this information to students prior to the start of class.
  • Synchronous sessions will be used similarly to how course time is used during normal face-to-face instruction by delivering course content and facilitating activities (lectures, discussions, presentations, etc.)
  • All synchronous sessions will be recorded and posted for students in ulearn.

In-person Delivery:

  • Each classroom will have a pre-determined maximum capacity to achieve physical distancing.
  • If the number of students on a roster exceeds 20 or the max capacity for the classroom, faculty will divide the class roster into two groups and assign each group a day of the week for in-person instruction.
  • Faculty will communicate group assignments to students prior to the start of classes, and students must keep to their assigned class group for the duration of the semester.
  • Faculty will engage students with course content on days when they are not attending in person through alternative assignments, pre-recorded lecture, and/or live streaming.

Online Delivery:

  • All course activity is done online.
  • There are no required face-to-face sessions within the course and no requirements for on-campus activity.

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What are synchronous and asynchronous classes?

All courses will have components that are synchronous and asynchronous. The synchronous component of a course involves the entire class meeting together with the instructor present. This may happen in a classroom setting, or may happen virtually depending on the course, and whether it is a remote course or an in-person course. These synchronous sessions will be held at the regularly scheduled class time.

The asynchronous portion of the class may involve either viewing material that is available online, doing group work with classmates, or conducting independent work. 

Each syllabus will clearly state whether class sessions will be held synchronously or asynchronously.

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Since all my classes are online, how do I get the textbooks that I need?

Students are encouraged to visit the Bookstore website as soon as their schedule is confirmed to begin the process of acquiring the course materials necessary for the fall.

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Are students who prefer certain course delivery types and/or want to change their schedule permitted to do so?

You may conduct course searches for each delivery option via jwuLink. Watch: Searching for a Remote Course. Make any add/drop changes via jwuLink. Please contact your academic counselor with any questions, or should you need assistance. Please note that course offerings are limited and may not support your desired course deliveries.

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Who should students contact if they are experiencing technology, physical & other challenges?

Students with legitimate and significant technological, physical, or other limitations that could impair their ability to engage in the course, especially during remote delivery, should contact their academic counselor for assistance. Students experiencing general difficulties with using technology should contact the JWU IT Service Desk for assistance. Academic Success and Accessibility Services will be available for students who are on-campus as well as studying remotely. Students can access services and contact the office by visiting their respective web sites.

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What assistance and resources are available to help students succeed while studying online?

Students should prepare for remote classes by reading Tips for Online Learning Success. Faculty members will also be available to meet with students via online conferencing tools. Students also have access to Smarthinking, a 24/7 professional tutoring service that allows students to speak with real online educators and access tutorials, writing manuals, sample problems, research tools, study manuals, and more. Smarthinking may be accessed through jwuLink and ulearn.

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What will the size of in-person lab classes be during the fall semester?

Culinary and baking and pastry lab class size will be limited to 18 students, plus an instructor to meet state guidance.

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Will graduate classes be held in-person this fall?

All JWU graduate programs (except, as currently planned, programs in Master of Science in Physician Assistant Studies, Occupational Therapy Doctorate, and Doctorate of Education in Educational Leadership) will be fully remote for the fall semester.

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What do I need to know about fall internship?

  • Who should I contact about fall Internship?   Contact the Experiential Education & Career Services office for your campus.
  • What is the deadline for fall internship?   If you are graduating, your internship site supervisor must forward a completed Student Internship Data Sheet (SDS) to your Experiential Education Coordinator so that the site can be approved no later than by August 3. If you are not graduating, the deadline is August 17.
  • What happens if I do not secure an internship site by the deadline?   You may be dropped from participating in an internship for the fall semester so that you instead will have the time you need to schedule for classes in your academic program.  Visit jwuLink to register courses for the fall 2020 semester. Please contact your assigned academic counselor if you need any assistance with your fall schedule.
  • Can I participate in an internship that requires me to physically be onsite?   Students can participate in an in-person internship dependent upon local and state COVID-19 guidelines. Students are required to sign a release of liability for in-person internships, which will be provided to you by your Experiential Education Coordinator. 
  • Can I participate in a virtual internship?   Yes, if the experience meets the requirements for virtual internships.  Contact EE&CS for details. 
  • Can I participate in an international internship?   International internships have been canceled for the 2020-2021 academic year. 
  • I am an international student. Can I participate in an internship?   If you are currently in your home country, you can complete an internship following the same guidelines required for any internship. You will need to contact both EE&CS and JWU Global to discuss details.
  • I only have internship remaining to graduate. What are my options?    Graduating students with required internships are encouraged to secure a site for the fall semester. If you are unable to secure a site by August 3, you should contact your Experiential Education Coordinator to discuss other options, which may include course offerings. If you are graduating with a AS degree and continuing for your BS degree at JWU, you do not qualify as a graduating student in this situation.
  • I am not graduating, but can I take classes instead of internship this fall?  If you are not graduating, and you have a required internship, you are not able to take courses to replace your required internship credits.  Instead, you will need to defer your internship to a future semester. Contact your Experiential Education Coordinator for guidance and visit jwuLink to register for courses for the fall 2020 semester. Please contact your assigned academic counselor if you need any assistance with your fall schedule.    

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What are the plans for the spring semester?

The university will continue to work with federal, state and local governments to follow the guidance and restrictions put in place, and will communicate with the JWU community when decisions regarding the spring semester are made.

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Which students will be permitted to live on-campus during the fall semester?

To comply with the latest government mandates, the university will welcome to campus this fall all of our first-year students, regardless of major (except for the North Miami and Denver campuses), students on internships, and only those returning and transfer students who are enrolled in classes that require a laboratory component.

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Will students who live off campus during fall semester be permitted to access campus?

Students who live off campus are welcome to come to campus to use facilities, including the library, computer labs, and fitness centers (subject to local and state guidelines). Student Academic & Financial Services, Experiential Education & Career Services, Tutoring, Personal Counseling, and other services will be accessible in-person and virtually.

Students will be expected to leave campus after the move to remote on November 20 and departing no later than November 24. Most students will be able to leave belongings in their rooms during the semester break. The rate for student housing is a semester rate, not a daily rate, and takes into account all the varied operational costs associated with maintaining the facility.

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As a first-year student, will my housing assignment change?

We anticipate that first-year students will remain in their current housing assignments; however, this is subject to change. If your room assignment is changed, you will be notified via email.

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As a returning student, will my housing assignment change?

Students currently placed in apartments will most likely remain in their current placements. If your room assignment is changed, you will be notified via email. If you are not currently placed, you will most likely be placed in a bed in one of our communities. Again, please monitor your email regarding any housing adjustments.

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I’m registered to complete an internship. Can I remain in my room?

Yes, if you already have a current fall housing assignment and are scheduled to complete a local internship, you are welcome to remain in on-campus housing.

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How do students schedule their move in?

Visit jwuLink and click on housing. Once inside the housing portal click on “Fall Move-In”. Read through and select your preferred move-in date and time. You will have up to one hour to move in and may bring no more than two adults to help you move in. Please note that you must have a move-in time slot prior to your arrival to campus.

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Will I need to change my move-in timeslot?

If you have already selected your move-in time slot, we will not be adjusting what you selected. If you need to change you arrival date or time, please call Charlotte Res Life at  980-598-1800.

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I’m a returning student and currently on a housing waitlist. Can I get a housing assignment now?

If you are registered for lab classes, we will keep you on the waitlist. If a spot opens and we are able to provide you a fall housing assignment, we will contact your via email regarding the housing opportunity.

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Can I request a roommate or room change?

At this time, the room change process and roommate selection process remains closed. We will not be able to honor any requests or changes.

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I am no longer eligible for housing. When will my invoice be updated?

We will work to adjust your housing and meal plan charges within the next two weeks. Please contact your financial planner to discuss how this change will impact your student account.

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I am no longer able to live on campus and had already rented a microfridge unit for the 2020-21 academic year, what should I do?

Please contact the company directly at mymicrofridge.com or 1-800-525-7307.

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I am no longer eligible for housing. Do I need to do anything to cancel my housing or meal plan? 

We will cancel your housing and meal plan for you. You DO NOT need to apply for a housing exemption or contract release.

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Does JWU Charlotte Campus have eating and drinking guidance?  (updated 9/03/2020)

As we face a pandemic unlike any before, we are forced to modify our habits both individually and as an institution in order to protect one another from the COVID-19 virus. As such, JWU Charlotte is implementing the following Eating and Drinking Guidance for fall 2020.

Prohibited locations and conditions

  • Eating is prohibited in classrooms and labs. CFIT Students must follow tasting protocols in labs.
  • Eating and drinking is prohibited in the library.
  • Eating or drinking in any situation where physical distancing of 6 feet or more is not possible is prohibited.

Allowable locations and conditions

Locations below are permitted when consistent physical distancing of 6 feet is possible and under conditions where masks are only removed briefly (less than 15 mins). Please observe maximum occupancy limits.

  • University Events Center (UEC) for CFIT students only with supervision of faculty member.
  • Outdoor areas located at Gateway Center (GWC), Gateway Village (GWV), the Academic Center Courtyard (ACC) or the residence hall courtyards.
  • Breakrooms, Academic Center (AC) student lounges (4th and 5th floors), and office areas.
  • Residence hall rooms, lounges, kitchens.
  • Approved university events, with advance approval.

Guidance for Eating and Drinking

Eating and drinking near others is a very high-risk activity. It is essential that you ensure you are distanced by a minimum of 6 feet and no matter where you eat or drink:

  • Wear your mask before and after.
  • Wash your hands or use hand sanitizer before and after.
  • Use a wipe to clean and disinfect your area before and after.
  • Clean up after yourself and place all trash and recyclables in the appropriate receptacle.

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I have an on-campus job. Can I keep my housing?

This will be determined on a case-by-case basis and students should discuss with their supervisor.

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Will I be able to get housing for the spring semester?

Any student who is eligible to return for spring on-campus classes will need to complete a spring housing application during the fall semester. Residential Life will review all applications and communicate updates via email.  

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Which students living on campus need to quarantine upon arrival to campus?

Students coming to Rhode Island from one of the states listed at health.ri.gov/covid/travel with a positivity rate of COVID-19 greater than 5% will be required to self-quarantine for 14 days while in Rhode Island.

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How is the university assisting students who are required to quarantine ahead of fall semester to get meals delivered to them?

Students who are in quarantine during fall semester may place their order for takeout and will be able to choose the meals they would like based upon the menu. Deliveries will be made on Mondays, Wednesdays and Fridays, with campus dining delivering meals to the outside of a quarantining student’s room. Campus dining will be in contact with students who place orders to ensure their meal plan is complete.

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How is the university assisting students who are required to quarantine ahead of fall semester to get meals delivered to them?

Students who are in quarantine during fall semester may place their order for takeout and will be able to choose the meals they would like based upon the menu. Deliveries will be made on Mondays, Wednesdays and Fridays, with campus dining delivering meals to the outside of a quarantining student’s room. Campus dining will be in contact with students who place orders to ensure their meal plan is complete.

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When may students move-in to residence halls?

Per COVID-19 guidelines listed above, if you're coming from an area that has a positivity rate greater than 5%:

  • You must arrive either August 16 or 17 (to complete your quarantine before classes begin).

If you are coming from an area that is not listed as having a positivity rate greater than 5%:

You may select from available times between August 21 and August 29.

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Where can I find information regarding specific campus services and operations?

More information about the fall session and details about specific campus services/operations can be found on  Wildcat Welcome by campus. Please continue to check this website, your JWU email, jwuLink and the JWU Mobile app for information and ongoing updates regarding the fall semester.

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Why am I being asked to sign an amended housing agreement?

These unprecedented times require continuous evaluation and modification of common processes and procedures. Accordingly, Johnson & Wales University has had to update the housing agreement for all parties. Among other changes, the updated housing agreement contains a waiver of certain claims, including those related to COVID-19. We regret the inconvenience that this may cause. Please read the amended housing agreement carefully, and be sure you understand it.

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When will students need to leave their residence halls in the fall semester?

Students will be encouraged to leave campus after in-person classes end on November 20 and must depart by November 24. Students may leave their belongings in their residence hall rooms; however, there will be no access to campus buildings from November 24 until the start of the spring semester move-in.

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Will students be permitted to remain on campus after in-person classes conclude at the end of November?

Students who are unable to return home for the extended period and holiday break will have the option of completing an emergency housing request to stay on campus. Applications will be available by November.

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Will students be permitted to have visitors in the residence halls during the fall semester?

No visitors or overnight guests will be permitted, including non-residential JWU students, family, and friends. Residents visiting another residential student must follow physical distancing guidelines, wear a mask, and cannot exceed more than one additional person above the rooms occupancy, meaning if it’s a single room, no more than two people, if it’s a double, no more than three.

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What is the plan for campus dining for the fall semester?

Takeout meals will be available from campus dining for daily purchase and for all students with meal plans. Meal plans will be available for use as early as August 21 and until November 24. Additionally, 24/7 vending machines will be available in the Cedars for a meal substitution option.

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What student services will be available in the fall?

The student experience will look different this fall. We continue to monitor federal and state guidance to determine the best way to execute in-person events. This past spring, we successfully offered career fairs and other experiences virtually. This will continue in the fall, but we will also explore outdoor programming that maintains appropriate physical distancing requirements. Student Academic & Financial Services, Experiential Education & Career Services, Tutoring, Personal Counseling, and other services will be accessible in-person and virtually. Transportation and the libraries will be available on campus as well. Students who typically work on campus should speak with their department heads to determine their status.

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Will JWU participate in athletic sports this academic year?

To best prioritize and protect the health and wellbeing of the student-athletes who will be attending classes in person, as well as the JWU and surrounding communities, the university has decided to cancel the fall sports season at the Providence and Charlotte campuses. Last month, the president of the JWU Denver Campus announced the difficult decision to end all of its athletic programs, effective immediately. In addition, North Miami Athletics programs will discontinue all sports seasons and competitions. Student athletes will be hearing from their coaches who will discuss these decisions in more detail and offer guidance.

A decision regarding the winter and spring sport seasons will be made in the coming months. We will miss being in the stands cheering for our Wildcats; however, protecting the health of all involved will always be our number one goal.

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I am no longer planning to travel to Charlotte to live on- or off-campus. Will the university cover any expenses I’ve incurred related to my previously planned arrival to campus?

Generally, the University does not cover these types of expenses.

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Are students, faculty and staff expected to be monitoring their health? How?

As we prepare to arrive and return to campus, all faculty, staff and students will be asked to monitor their health conditions and journal personal contacts 14 days prior to their arrival to campus.

Each day, all faculty, staff and students reporting to campus will be required to screen their current health conditions by answering the daily COVID-19 Screening Questionnaire, which can be accessed in the JWU Mobile app, jwuLink, or HRpulse. If you receive a green check mark, you will be cleared to be on campus. If a faculty or staff member receives a red check mark, they will need to consult their health care provider and notify their supervisor. Students who receive a red check mark will be asked to reach out Health Services to determine their next steps.

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Does JWU require masks for students, faculty, staff and visitors to campus?

Following CDC guidelines, individuals on university property will be asked to practice physical distancing, wear masks and use hand sanitizers available in high traffic areas. Students must wear masks when moving into campus, and when on campuses for classes.

All students will be provided one cloth face mask for the fall semester. Face masks will not be provided to students who returned to campus for summer session; they were given a mask for the summer session and should use it for the fall semester. Additional masks can be purchased at the JWU Bookstore or from campus vending machines. Faculty and students will be required to wear masks in the culinary labs. In accordance with relevant government orders in each state of our campuses, the university may not permit visitors who do not have a face covering.

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What measures are in place to keep students, faculty and staff safe on campus?

The university is asking all faculty, staff, and students to maintain a 6-foot physical distance at all times, inside and outside when on campus. Due to the current government restrictions, everyone must wear a mask or face covering when in a public place, both indoors and outdoors.

The university has provided guidance to students on how to self-screen daily for symptoms, keep track of contacts, and report concerns to Health Services prior to attending class.

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How will the university handle testing for COVID-19?

The university plans to perform aggressive symptomatic testing on campus. If there are barriers to testing on campus, Health Services will order COVID-19 testing at a respiratory clinic nearby. Students who do not have transportation will be transported to the testing site.

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How will the university clean and sanitize the campus?

The cleaning and sanitizing measures we have put into place for the summer session will continue into the fall and will be modified based on the most recent federal, state and local guidance. Throughout campus, students, faculty and staff will see hand disinfectant and sanitation wipe stations at elevator lobbies on each floor, main entrance hallways, computer labs, libraries, and service desks. Classrooms and large common assembly areas will be cleaned on a regular schedule; special attention will be given to high-touch surfaces such as handrails and doorknobs. All common bathrooms will be cleaned frequently.

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Are there new guidelines on- and off-campus students will need to follow as a result of COVID-19?

This summer, the university developed a  COVID Code of Conduct that, like the JWU Student Code of Conduct, applies to all on and off-campus students. As we get closer to the start of the fall semester, we will share the most up-to-date information regarding COVID-19 screening, testing, contact tracing, face coverings, and social distancing protocols.

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How is the university preparing for a potential second wave of COVID-19?

In anticipation of a potential second wave of COVID-19 in late fall, there have been changes to the academic calendar. Culinary and other laboratory classes may include Fridays as part of the schedule during the fall semester or there may be adjustments to the fall holiday schedule. This will allow labs to conclude by November 20 (prior to the Thanksgiving break). After Thanksgiving, all remaining classes will be taught remotely until the conclusion of the fall semester on December 18, 2020. Fall internships will continue until the end of the semester.

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Why am I being asked to waive claims related to COVID-19?

Coronavirus Disease or COVID-19 – the disease caused by severe acute respiratory syndrome coronavirus 2 or SARS-CoV-2 is a national emergency that has impacted every citizen. Johnson & Wales is committed to taking all reasonable steps to try to ensure the health and safety of its community. JWU has worked hard internally, with appropriate government stakeholders and others to adjust its operations to minimize the risks associated with COVID-19. It is important for students and families to understand that residing in close quarters with others could increase the risk of COVID-19 infection. You can stay up to date on the university’s current health and safety information by visiting covid.jwu.edu. Johnson & Wales cannot guarantee anyone’s immunity from exposure to and infection with COVID-19 and all related consequences, some of which may be severe. A signed, updated housing agreement is required prior to moving into university housing.

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What should we all be doing to promote our health?

JWU Health Services suggests following the below guidelines.

External checklist:

  • Wash hands often.
  • Utilize face coverings/masks.
  • Keep a physical distance of 6 feet.
  • Follow cough/sneeze etiquette.
  • Stay home when sick.

Internal checklist:

  • Sleep six to eight hours per night.
  • Exercise daily.
  • Eat a balanced diet of lean proteins, whole grains and fresh fruit and vegetables.
  • Avoid alcohol and tobacco.
  • Stay hydrated.
  • Keep stress levels low by doing something you enjoy every day, such as deep breathing exercises, meditation, going outside for walks, etc.
  • Consider taking supplements like a multivitamin, Echinacea, probiotic, Vitamins A, C, and E.
  • Get vaccinated for the flu when available.

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