Providence Campus Fall Semester 2020

Frequently Asked Questions

Page updated 9/10/2020.

Wildcat Welcome Providence Home

last update: 7/15/2020 (there may be some repetition among FAQs as we add and update information)

 

When are classes scheduled to start? [added 6/26]

The undergraduate fall semester will begin on Monday, August 31, 2020.


Will my classes be in-person or remote? [added 6/26]

To reduce density in the classrooms, students in undergraduate lab and academic classes may have both in-person and remote instruction. This will be clearly outlined for students on their course schedule. In remote courses, students will have the opportunity to participate in synchronous learning, meaning a portion of class “meetings” will occur at the regularly scheduled course meeting time as listed on their schedule. Students and instructors are online at the same time in synchronous classes where a variety of activities including lectures, discussions, and presentations will take place. The class session will be recorded and made available for future reference if a student is unable to attend.

 

In-person academic courses will have target enrollments of 30 students per class. When attending an in-person class, students will be asked to sit in the same seat during each class session. In an effort to reduce capacity, faculty members in classes with an enrollment of more than 15 will be reaching out to students to inform them if they are only expected to attend class in person one day a week. For those students who are not “in class” for a given session, the instructor will be streaming the covered material so they can still participate at the scheduled time. The material will also be recorded to allow students to revisit at any time.


How big will classes be during the fall semester? [added 7/6]

Culinary lab class size will be limited to 18 students, plus an instructor to meet state guidance. Academic classes will be limited to 30 students, with synchronous learning options included to reduce density in the classroom. Students will be assigned to the same seat during their classes. 

How is the university preparing for a potential second wave of COVID-19? [added 6/26]

In anticipation of a potential second wave of COVID-19 in late fall, there have been changes to the academic calendar. Culinary and other laboratory classes may include Fridays as part of the schedule during the fall semester or there may be adjustments to the fall holiday schedule. This will allow labs to conclude by November 20 (prior to the Thanksgiving break). All academic classes will transition to fully remote learning on this same date for the remainder of the semester. Fall internships will continue until the end of the semester. The fall semester concludes on December 18, 2020.


What are the plans for the spring semester? [added 6/26]

The spring semester is scheduled to begin on January 11, 2021. Details for the spring semester will be made available in December.

 

Why am I being asked to sign an amended housing agreement? [added 7/15]

These unprecedented times require continuous evaluation and modification of common processes and procedures. Accordingly, Johnson & Wales University has had to update the housing agreement for all parties. Among other changes, the updated housing agreement contains a waiver of certain claims, including those related to COVID-19.  We regret the inconvenience that this may cause. Please read the amended housing agreement carefully and be sure you understand it. 

Why am I being asked to waive claims related to COVID-19? [added 7/15]

Coronavirus Disease or COVID-19 – the disease caused by severe acute respiratory syndrome coronavirus 2 or SARS-CoV-2 is a national emergency that has impacted every citizen. Johnson & Wales is committed to taking all reasonable steps to try to ensure the health and safety of its community. JWU has worked hard internally, with appropriate government stakeholders and others to adjust its operations to minimize the risks associated with COVID-19. It is important for students and families to understand that residing in close quarters with others could increase the risk of COVID-19 infection. You can stay up to date on the university’s current health and safety information by visiting covid.jwu.edu . Johnson & Wales – and indeed, most other institutions – cannot guarantee anyone’s immunity from exposure to and infection with COVID-19 and all related consequences, some of which may be severe.  A signed, updated housing agreement is required prior to moving into University housing. 

What are the plans for move-in this fall? [added 6/26]

Many students will be in singles; adjustments are being made to support physical distancing guidelines with strong cleaning and sanitizing measures being employed. Students are invited to work with Residential Life regarding their individual move-in and move-out plans and to leave belongings in their rooms during the semester break. The rate for student housing is a semester rate, not a daily rate, and takes into account all the varied operational costs associated with maintaining the facility.

 

Which students living on campus need to quarantine upon arrival and provide COVID-19 test results? [added 7/15]

Students coming to RI from one of the states listed at  health.ri.gov/covid/travel  with a positivity rate of COVID-19 greater than 5% will be required to self-quarantine for 14 days while in RI (regardless of your testing result or displayed symptoms). If you choose to complete your quarantine off campus prior to move in, please let Health Services know by emailing  healthservices.pvd@jwu.edu.  

In addition, these students are also required to get tested for COVID-19 in their home states within 72 hours prior to arrival to RI, and produce proof of a negative result. Students who arrive on campus and do not have a test should visit health.ri.gov/covid/travel  and refer to the section regarding testing sites for out-of-state travelers. Currently, there will be no on-campus testing.

When can students move-in to residence halls? [added 7/15]

Per above, if you're coming from an area that has a positivity rate greater than 5%:

  • If you have roommates and or share an apartment, you must arrive either August 11 or 12 (before your roommates or apartment-mates arrive).
  • If you live in a single and do not have roommates or apartment-mates, you must arrive either August 16 or 17 (to complete your quarantine before classes begin). 

If you are coming from an area that is not listed as having a positivity rate greater than 5%:

  • You may select from available times between August 22 and August 30. 

When will students need to leave their residence halls in the fall semester? [added 6/26]

Students will be encouraged to leave campus after in-person classes end on November 20 and must depart by November 24. Students may leave their belongings in their residence hall rooms; there will be no access to campus buildings from November 24 until the start of the spring semester move-in.


Will students be permitted to remain on campus after in-person classes conclude? [added 6/26]

Students who are unable to return home for the extended period and holiday break will have the option of completing an emergency housing request to stay on campus. Applications will be available by November.


Will students be permitted to have visitors in the residence halls during the fall semester? [added 7/6]

No visitors or overnight guests will be permitted outside of the students assigned building. Residents visiting another student must follow physical distancing guidelines and cannot exceed 3-5 people based on building occupancy.


What is the plan for campus dining for the fall semester? [added 6/26]

Grab-and-go meals will be available for daily purchase from campus dining. In addition, students will be able to utilize physically distanced tables and eating areas to enjoy their meals safely. Block Meals or Flex Dollars for fall may be purchased at jwudining.afford.com . Meal plans will be available for use as early as August 17 (and until November 24).


Are students, faculty and staff expected to be monitoring their health? How? [added 6/26]

As we prepare to arrive and return to campus, all faculty, staff and students will be asked to monitor their health conditions and journal personal contacts 14 days prior to their arrival to campus. To simplify the process of journaling contacts, all members of the JWU community are asked to download the CRUSH COVID RI App to keep track of your contacts.


Each day, all faculty, staff and students will be required to screen their current health conditions by answering the daily COVID-19 Screening Questionnaire, which can be accessed in the JWU Mobile app, jwuLink, or HRpulse. If you receive a green check mark, you will be cleared to be on campus. If a faculty or staff member receives a red check mark, they will need to consult their health care provider and notify their supervisor. Students who receive a red check mark will be asked to reach out Health Services to determine their next steps.


Does JWU require masks for students, faculty, staff and visitors to campus? [added 7/6]

Following CDC guidelines, the individuals on university property will be asked to practice physical distancing, wear masks and use hand sanitizers available in high traffic areas. Students will be asked to bring a face covering when they move in to or visit campus.


All students will be provided one cloth face mask for the fall semester. Face masks will not be provided to students who returned to campus for summer session as they will have already received a mask from the university during the summer and should use it for the fall semester. Additional masks can be purchased at the JWU Bookstore or from campus vending machines. Faculty and students will be required to wear masks in the culinary labs and in CCCE and HAC. In accordance with relevant government orders in each state of our campuses, the university may not permit visitors who do not have a face covering.


How will the university handle testing for COVID-19? [added 7/6]

Aggressive symptomatic testing will be instituted. Health Services will have the capability to test students on site, pending availability of supplies. If supplies are not available, Health Services will order testing at a respiratory clinic close to campus. Students who do not have transportation we will be transported to the testing site. Faculty and staff must contact their medical provider if testing is needed.


How will the university clean and sanitize the campus? [added 6/26]

The cleaning and sanitizing measures we developed for the summer session will continue into the fall and will be modified based on the most recent federal, state and local guidance. Throughout campus, students, faculty and staff will see hand disinfectant and sanitation wipe stations at elevator lobbies on each floor, main entrance hallways, computer labs, libraries, and service desks. Classrooms and large common assembly areas will be cleaned on a regular schedule; special attention will be given to high-touch surfaces such as handrails and doorknobs. All common bathrooms will be cleaned frequently.


What student services will be available in the fall? [added 6/26]

The student experience will look different this fall. We continue to monitor federal and state guidance to determine the best way to execute in-person events, including athletics. This spring we successfully offered career fairs and other experiences virtually. This will continue in the fall, but we will also explore outdoor programming that maintains appropriate physical distancing requirements. Student Academic & Financial Services, Experiential Education & Career Services, Tutoring, Personal Counseling, and other services will be accessible in-person and virtually. Transportation, the libraries and student employment will be available on campus as well. Updated information on hours of operation for this fall will be posted on the What’s Open page.


Will classes and labs be held in-person this fall?

Based on the current information we have received and after close consultation with our states’ governors’ offices, departments of health and other agencies, we are planning to invite all students to return to campus for the 2020-2021 academic year. In the coming weeks, students will receive a communication from their campus president with more detailed information about the start of school.


To reduce density in the classrooms, students in undergraduate lab and academic classes will have both in-person and remote instruction through synchronous learning during their weeks on campus. After November 20, students in all academic classes will transition to fully remote learning for the remainder of the fall semester. By November 20, the in-person component of all lab classes will be completed; lab class schedules have been adjusted with the goal of ensuring that in-person course outcomes can be achieved by November 20. As currently planned, students living on campus will be allowed to move in earlier in the summer and should make arrangements to leave their residence halls after November 20 for the remainder of the fall semester.


All JWU graduate programs (except, as currently planned, programs in Master of Science in Clinical Mental Health Counseling, Master of Science in Addiction Counseling, Master of Arts in Teaching, Master of Education, Master of Science in Physician Assistant Studies, Occupational Therapy Doctorate, and Doctorate of Education in Educational Leadership) will be fully remote for the fall semester.


Of course, circumstances could occur over the summer that may impact our intention to start the year as scheduled with on-the-ground classes at our campuses as outlined in this memo. Should that be the case, we will inform the JWU community as quickly as possible.


What measures are in place to keep students, faculty and staff safe on campus?

The university is asking all faculty, staff, and students to maintain a 6-foot social distance at all times, inside and outside when on campus. Due to the current government restrictions, everyone must wear a mask or face covering when in a public place, both indoors and outdoors.


The university will provide guidance to students on how to self-screen daily for symptoms, keep track of contacts, and report concerns to Health Services prior to attending class.


All JWU faculty, staff and students should download the CRUSH COVID RI app that assists in screening for symptoms and tracking the places you have been in the past 20 days.


Are there new guidelines on and off-campus students will need to follow as a result of COVID-19?

This summer, the university developed a COVID Code of Conduct that, like the JWU Student Code of Conduct, applies to all on and off-campus students. As we get closer to the start of the fall semester, we will share the most up-to-date information regarding COVID-19 screening, testing, contact tracing, face coverings, and social distancing protocols.


How is JWU addressing the cleaning and sanitation of spaces on campus?

The cleaning and sanitizing measures we have put into place for the summer session will continue into the fall and will be modified based on the most recent federal, state and local guidance. Throughout campus, students, faculty and staff will see hand disinfectant and sanitation wipe stations at elevator lobbies on each floor, main entrance hallways, computer labs, libraries, and service desks. Classrooms and large common assembly areas will be cleaned on a regular schedule; special attention will be given to high-touch surfaces such as handrails and doorknobs. All common bathrooms will be cleaned frequently.


Where can I find information regarding specific campus services and operations?

More information about the fall session and details about specific campus services/operations can be found on the Wildcat Welcome website . Please continue to check this website, your JWU email, jwuLink and the JWU Mobile app for information and ongoing updates regarding the fall semester.


May students live in the same Residence Hall in the fall as they did in the summer?

The university will work to accommodate students who have fall assignments in Harborside Village if possible.


What should we all be doing to promote our health?

External Checklist:


  1. Wash hands often

  2. Utilize face coverings/masks

  3. Keep a physical distance of 6 feet

  4. Follow cough/sneeze etiquette

  5. Stay home when sick

Internal Checklist:


  1. Sleep 6–8 hours per night

  2. Exercise daily

  3. Eat a balanced diet of lean proteins, whole grains and fresh fruit and vegetables

  4. Avoid alcohol and tobacco

  5. Stay hydrated

  6. Keep stress levels low by doing something you enjoy every day, such as deep breathing exercises, meditation, going outside for walks, etc.

  7. Consider taking supplements like a multivitamin, Echinacea, probiotic, Vitamins A, C, and E

  8. Get vaccinated for the flu when available

 


 

Academics
Campus Life

Will my undergraduate classes be in-person or remote this fall? updated 7/31

To comply with the latest government mandates, the university will welcome to campus this fall all of our first-year students, regardless of major (new first-year students were not admitted to the North Miami and Denver campuses), students on internships, and only those returning who are enrolled in classes that require a laboratory component. (At the North Miami and Denver campuses, students enrolled solely in lecture, non-lab academic classes can request on-campus housing.)

Returning students who are enrolled solely in lecture, non-lab academic classes will be taught remotely for the upcoming fall semester. Students can determine if their courses will be offered in-person or via remote delivery by accessing their class schedules through jwuLink.

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Should all first-year students expect to have at least one in-person class, regardless of major during fall semester? added 7/31

Yes, all first-year students will have at least one in-person class unless they request a completely remote schedule.

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Who are first-year students? Who are first-year transfer students? added 7/31

First-year students are considered to be new students who have enrolled at JWU and will begin their studies here this fall. First-year students are welcome to live on campus. This includes the new students who had enrolled at either the North Miami or Denver campuses, and decided to campus transfer to either Providence or Charlotte.

First-year transfer students are students who attended another institution after high school before coming to JWU. First-year transfer students are also welcome to live on campus.

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I am an international student. How might plans for the fall semester impact me? added 7/31

International students may visit international.jwu.edu to find detailed information and FAQs about plans for the fall semester.

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Will I be receiving a reduction in my tuition if I’m enrolled in remote classes? added 8/6

JWU’s learning environments and appropriate support services are now available in synchronous and/or asynchronous formats. As a result, the full-time tuition for the fall semester remains the same for all undergraduate students.

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What are synchronous and asynchronous classes? added 8/6

All courses will have components that are synchronous and asynchronous. The synchronous component of a course involves the entire class meeting together with the instructor present. This may happen in a classroom setting, or may happen virtually depending on the course, and whether it is a remote course or an in-person course. These synchronous sessions will be held at the regularly scheduled class time.

The asynchronous portion of the class may involve either viewing material that is available online, doing group work with classmates, or conducting independent work.

Each syllabus will clearly state whether class sessions will be held synchronously or asynchronously.

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How did the university reach its decision for the fall semester?

Since March, every decision regarding JWU campus operations has been based on the latest information and guidance we have received from federal, state, and local public health and government officials. Throughout these months, our priority has been the health and wellbeing of the JWU community as we fulfill our academic mission and support our students toward the successful completion of their degrees. Like so many colleges throughout the country during these uncertain times, we have been planning for different scenarios for the fall semester that would provide a safe environment to meet our academic goals.

Unfortunately, in the weeks leading up to the start of the academic year, as the surge in the number of people testing positive for COVID-19 nationwide continues to increase significantly, many states have instituted or extended executive orders requiring 14-day quarantine periods for people arriving from “hot spot” states. In addition, capacity restrictions for classrooms, residence halls and other indoor facilities will remain in place for many of our campuses.

This decision applies solely to the fall semester.

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Because my classes are being taught remotely, I no longer wish to attend JWU during the fall semester. How can I work with the university to receive a refund?

Students who no longer plan to attend JWU in the fall will need to complete the online withdrawal form .  If a student withdraws prior to the start of the term, there will be no charges applied to the student account; therefore, all financial aid will be returned, and if any payments were made, they would also be refunded to the student.

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How are the courses on my schedule being delivered? Remote, online or in-person?

Log in to link.jwu.edu > go to the Academics page > View Course Schedule (under the Course Registration section). Watch: How to Review My Schedule - Remote or In-Person . Please access ulearn regularly as a central location for course information for your classes and announcements from faculty.

New day program students: If you do not have a schedule yet, Student Academic Services is still in the process of creating it for you. Please complete any placement testing requirements (we need these exam results before we can schedule you). If you completed testing, your schedule will be ready by July 31.

Returning, CE and graduate program students: If you have not yet registered, please do so now via jwuLink.

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What are the differences between courses that are being delivered remotely, online or in-person?

Remote Delivery:

  • For each week of remote delivery, faculty will schedule a minimum of one synchronous instructional course meeting per week.
  • Synchronous meetings will be scheduled for the same day/s and during the same time period that the course is normally scheduled.
  • Faculty will communicate this information to students prior to the start of class.
  • Synchronous sessions will be used similarly to how course time is used during normal face-to-face instruction by delivering course content and facilitating activities (lectures, discussions, presentations, etc.)
  • All synchronous sessions will be recorded and posted for students in ulearn.

In-person Delivery:

  • Each classroom will have a pre-determined maximum capacity to achieve physical distancing.
  • If the number of students on a roster exceeds 20 or the max capacity for the classroom, faculty will divide the class roster into two groups and assign each group a day of the week for in-person instruction.
  • Faculty will communicate group assignments to students prior to the start of classes, and students must keep to their assigned class group for the duration of the semester.
  • Faculty will engage students with course content on days when they are not attending in person through alternative assignments, pre-recorded lecture, and/or live streaming.

Online Delivery:

  • All course activity is done online.
  • There are no required face-to-face sessions within the course and no requirements for on-campus activity.

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Since all of my classes are online, how do I get the textbooks that I need?

Students are encouraged to visit the Bookstore website as soon as their schedule is confirmed to begin the process of acquiring the course materials necessary for the fall.

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Are students who prefer certain course delivery types and/or want to change their schedule permitted to do so?

You may conduct course searches for each delivery option via jwuLink. Watch: Searching for a Remote Course . Make any add/drop changes via jwuLink. Please contact your academic counselor with any questions, or should you need assistance. Please note that course offerings are limited and may not support your desired course deliveries.

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Who should students contact if they are experiencing technology, physical & other challenges?

Students with legitimate and significant technological, physical, or other limitations that could impair their ability to engage in the course, especially during remote delivery, should contact their academic counselor for assistance.

Students experiencing general difficulties using JWU technology (ulearn, jwuLink, ulearn, etc.) should contact the JWU IT for assistance.

Academic Success and Accessibility Services will be available for students who are on-campus as well as studying remotely. Students can access services and contact the office by visiting their respective web sites.

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What can I do if I have no internet or weak internet at my home?

Service providers have pledged consumer support during the current pandemic. Visit the following websites to learn more:

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What assistance and resources are available to help students succeed while studying remotely? updated 8/20

The Academic Success Center offers tutoring services for a variety of core courses.  Students can connect with peer or professional tutors who are familiar with their course curriculum to enhance their classroom learning. Students can also meet with our professional Academic Success Center staff to review time management strategies, study strategies, note taking skills, or develop academic goals. While classes are offered remotely, Academic Success Center services will be offered remotely via zoom 7 days a week.  Appointments can be made through USucceed or by calling the appointment line at 401.598.1485.   Students also have access to Smarthinking, a 24/7 professional tutoring service that allows students to speak with real online educators and access tutorials, writing manuals, sample problems, research tools, study manuals, and more. Smarthinking may be accessed through jwuLink and ulearn.

Students also are encouraged to prepare for remote classes by reading Remote Learning Success Tips. Faculty members will also be available to meet with students via online conferencing tools.  

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How can the Academic Success Center help students? updated 8/25

Please watch the following one minute video:

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What will the size of in-person lab classes be during the fall semester?

Culinary and baking and pastry lab class size will be limited to 18 students, plus an instructor to meet state guidance.

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Will graduate classes be held in-person this fall?

All JWU graduate programs (except, as currently planned, programs in Master of Science in Physician Assistant Studies, Occupational Therapy Doctorate, and Doctorate of Education in Educational Leadership) will be fully remote for the fall semester.

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What do I need to know about fall internship?

  • Who should I contact about fall Internship? Contact the Experiential Education & Career Services office for your campus.

  • What is the deadline for fall internship? If you are graduating, your internship site supervisor must forward a completed Student Internship Data Sheet (SDS) to your Experiential Education Coordinator so that the site can be approved no later than by August 3. If you are not graduating, the deadline is August 17.

  • What happens if I do not secure an internship site by the deadline? You may be dropped from participating in an internship for the fall semester so that you instead will have the time you need to schedule for classes in your academic program.  Visit jwuLink to register courses for the fall 2020 semester. Please contact your assigned academic counselor if you need any assistance with your fall schedule.

  • Can I participate in an internship that requires me to physically be onsite? Students can participate in an in-person internship dependent upon local and state COVID-19 guidelines. Students are required to sign a release of liability for in-person internships, which will be provided to you by your Experiential Education Coordinator.

  • Can I participate in a virtual internship? Yes, if the experience meets the requirements for virtual internships. Contact EE&CS for details.

  • Can I participate in an international internship? International internships have been cancelled for the 2020-2021 academic year. 

  • I am an international student. Can I participate in internship? If you are currently in your home country, you can complete an internship following the same guidelines required for any internship. You will need to contact both EE&CS and JWU Global to discuss details.

  • I only have internship remaining to graduate. What are my options? Graduating students with required internships are encouraged to secure a site for the fall semester. If you are unable to secure a site by August 3, you should contact your Experiential Education Coordinator to discuss other options, which may include course offerings. If you are graduating with a AS degree and continuing for your BS degree at JWU, you do not qualify as a graduating student in this situation.

  • I am not graduating, but can I take classes instead of internship this fall? If you are not graduating, and you have a required internship, you are not able to take courses to replace your required internship credits.  Instead, you will need to defer your internship to a future semester. Contact your Experiential Education Coordinator for guidance and visit jwuLink to register for courses for the fall 2020 semester. Please contact your assigned academic counselor if you need any assistance with your fall schedule.

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What are the plans for the spring semester?

The university will continue to work with federal, state and local governments to follow the guidance and restrictions put in place, and will communicate with the JWU community when decisions regarding the spring semester are made.

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What are the expectations for students who need to quarantine? added 8/24

Students required to quarantine are expected to abide by the directions and follow all guidance that they have received. Quarantining is not optional and is required by state mandates. During this confined period of time, students are encouraged to utilize university virtual services, such as the library, that are available to them, and to stay connected to family and friends through various electronic means. As members of the JWU community, it is up to all to abide by the guidelines that have been put in place to help keep our community and those around us safe. If members of the JWU community become aware of a possible violation of a quarantine or self-isolation, they should follow the appropriate reporting process.

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What are specific expectations and instructions for resident students? What about students living off-campus? added 8/6

Please review this email memo for residents. Please review this email memo for commuters.

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Which students will be permitted to live on-campus during the fall semester?

To comply with the latest government mandates, the university will welcome to campus this fall all of our first-year students, regardless of major (except for the North Miami and Denver campuses), students on internships, and only those returning and transfer students who are enrolled in classes that require a laboratory component.

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Will students who live off campus during fall semester be permitted to access campus?

Students who live off campus are welcome to come to campus to use facilities, including the library, computer labs, and fitness centers (subject to local and state guidelines). Student Academic & Financial Services, Experiential Education & Career Services, Tutoring, Personal Counseling, and other services will be accessible in-person and virtually.

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As a first-year student, will my housing assignment change?

We anticipate that first-year students will remain in their current housing assignments; however, this is subject to change. If your room assignment is changed, you will be notified via email.

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As a returning student, will my housing assignment change?

Students currently placed in apartments will most likely remain in their current placements; however, adjustments to the number of students that can reside in the Cove and Renaissance apartments may occur. If your room assignment is changed, you will be notified via email. If you are not currently placed in an apartment, you will most likely be relocated to an apartment community. We will make every effort to keep you on your current campus (Downcity or Harborside), but this cannot be guaranteed. Again, please monitor your email regarding any housing adjustments.

Note: If you are moved into an apartment-style community and would like to change your meal plan, please log into your housing application, select forms, and complete the meal plan change request form.

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I’m registered to complete internship in the Providence area. Can I remain in my room?

Yes, if you already have a current fall housing assignment and are scheduled to complete a local internship, you are welcome to remain in on-campus housing.

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I’m a returning student and currently on a housing waitlist. Can I get a housing assignment now?

If you are registered for lab classes, we will keep you on the waitlist. If a spot opens and we are able to provide you a fall housing assignment, we will contact your via email regarding the housing opportunity.

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Can I request a roommate or room change?

At this time, the room change process and roommate selection process remains closed. We will not be able to honor any requests or changes.

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I am no longer able to live on campus and had already rented a microfridge unit for the 2020-21 academic year, what should I do? 

Please contact the company directly at mymicrofridge.com or 1-800-525-7307.

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I am no longer eligible for housing. Do I need to do anything to cancel my housing or meal plan?

We will cancel your housing and meal plan for you. You DO NOT need to apply for a housing exemption or contract release.

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I have an on-campus job. Can I keep my housing?

This will be determined on a case-by-case basis.

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Will I be able to get housing for the spring semester?

Any student who is eligible to return for spring on-campus classes will need to complete a spring housing application during the fall semester. Residential Life will review all applications and communicate updates via email.

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Which students living on campus need to quarantine upon arrival to campus?

Students coming to Rhode Island from one of the states listed at health.ri.gov/covid/travel with a positivity rate of COVID-19 greater than 5% will be required to self-quarantine for 14 days while in Rhode Island.

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How is the university assisting students who are required to quarantine to get meals delivered to them? updated 8/14

All students who arrive to campus from states that are “hot spots” and are required to quarantine ahead of the fall semester will be contacted directly by Campus Dining to determine their food needs. Students will have the option to coordinate regular food delivery with the university, the scheduling of which may vary based on residence hall. Students may also choose to supply their own food and may reconnect with the Campus Dining if their food needs change during their quarantine.

Students who are in quarantine during the fall semester may place their order for takeout and will be able to choose the meals they would like based upon the menu. Deliveries will be made on Mondays, Wednesdays and Fridays, with campus dining delivering meals to the outside of a quarantining student’s room. Campus dining will be in contact with students who place orders to ensure their meal plan for the week is complete.

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May students live in the same residence hall in the fall as they did in the summer?

The university will work to accommodate students who have fall assignments in Harborside Village if possible.

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Why am I being asked to sign an amended housing agreement?

These unprecedented times require continuous evaluation and modification of common processes and procedures. Accordingly, Johnson & Wales University has had to update the housing agreement for all parties. Among other changes, the updated housing agreement contains a waiver of certain claims, including those related to COVID-19. We regret the inconvenience that this may cause. Please read the amended housing agreement carefully, and be sure you understand it.

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When will students need to leave their residence halls in the fall semester?

Students will be encouraged to leave campus after in-person classes end on November 20 and must depart by November 24. Students may leave their belongings in their residence hall rooms; however, there will be no access to campus buildings from November 24 until the start of the spring semester move-in.

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Will students be permitted to remain on campus after in-person classes conclude at the end of November?

Students who are unable to return home for the extended period and holiday break will have the option of completing an emergency housing request to stay on campus. Applications will be available by November.

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Will students be permitted to have visitors in the residence halls during the fall semester?

No visitors or overnight guests will be permitted outside of the student’s assigned building. Residents visiting another student must follow physical distancing guidelines and cannot exceed more than one additional person above the rooms occupancy, meaning if it’s a single room, no more than two people, if it’s a double, no more than three.

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What is the plan for campus dining for the fall semester?

Takeout meals will be available for daily purchase from campus dining. In addition, students will be able to utilize physically distanced tables and eating areas to enjoy their meals safely. Meal plans will be available for use as early as August 11 and until November 24.

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What student services will be available in the fall?

The student experience will look different this fall. We continue to monitor federal and state guidance to determine the best way to execute in-person events. This past spring, we successfully offered career fairs and other experiences virtually. This will continue in the fall, but we will also explore outdoor programming that maintains appropriate physical distancing requirements. Student Academic & Financial Services, Experiential Education & Career Services, Tutoring, Personal Counseling, and other services will be accessible in-person and virtually. Transportation and the libraries will be available on campus as well. Students who typically work on campus should speak with their department heads to determine their status. Updated information on hours of operation for this fall will be posted on  What’s Open .

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Where can I find information regarding specific campus services and operations?

More information about the fall session and details about specific campus services/operations can be found on Wildcat Welcome by campus. Please continue to check this website, your JWU email, jwuLink and the JWU Mobile app for information and ongoing updates regarding the fall semester.

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Will JWU participate in athletic sports this academic year?

To best prioritize and protect the health and wellbeing of the student-athletes who will be attending classes in person, as well as the JWU and surrounding communities, the university has decided to cancel the fall sports season at the Providence and Charlotte campuses. Last month, the president of the JWU Denver Campus announced the difficult decision to end all of its athletic programs, effective immediately. In addition, North Miami Athletics programs will discontinue all sports seasons and competitions. Student athletes will be hearing from their coaches who will discuss these decisions in more detail and offer guidance.

A decision regarding the winter and spring sport seasons will be made in the coming months. We will miss being in the stands cheering for our Wildcats; however, protecting the health of all involved will always be our number one goal.

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I am no longer planning to travel to Rhode Island to live on- or off-campus. Will the university cover any expenses I’ve incurred related to my previously planned arrival to campus? added 7/31

Generally, the university does not cover these types of expenses.

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What do I need to know about campus dining this fall? added 7/31

  • What dining services will be available on campus? Various dining locations will be open throughout campus. The fall hours are posted on our website, directory, and social media accounts. The meal plan will start on August 11, 2020. All meal plan options will remain in effect. Takeout meals and limited seating will be offered in dining halls, as well as a mobile ordering system for select locations on campus. There will be no self-service food stations, and deep cleaning and strict safety measures in food service areas will continue.

  • Do I need to wear a mask to go to one of the dining halls? Yes, all members of the Johnson & Wales community need to be wearing masks while they are in a building. Once seated in a dining hall, you are able to remove your mask.

  • Am I allowed to eat in the dining halls? Yes, we have limited seating in order to keep physical distance between tables. Where permitted, dine in guests will need to give name in order for us to properly contact trace.

  • Do you offer contactless pick up? Yes, at some locations we are offering contactless pick up being offered through the Get App.

  • How many students are allowed in a location at one time? The amount of students will vary based on the size of each location & the current state limitations.

  • Can commuter students/off-campus students eat on campus? Yes, if you are a student/employee of the university you are able to eat within the dining halls.

  • How can I pay for items in the dining halls? Using your meal plans, flex dollars, cash or credit are all accepted.

  • What food are you serving? We are currently updating our menus for fall service. Menus will be available online at dining.jwu.edu and updated weekly.

  • Can I order ahead of time? Yes, at Clock Tower & Harborside Cafe you can preorder using the Get App.

  • What cleaning and safety measures will be put in place? Deep cleaning and strict safety measures will be implemented for all food service operations. Physical distancing will be in place in both production and service areas following local health department guidelines, CDC recommendations, and university requirements. Tables are spaced apart to comply with physical distancing guidelines. All Dining Services employees (managers and associates) must attend mandatory training on COVID-19.

    Before arrival each day, employees and managers will complete a self-assessment to protect campus health. Upon entering, all employees, managers, and vendors need to sign in and confirm they are symptom free. Everyone within the Johnson & Wales University community will be required to wear a face covering at all times within buildings. Plexiglass shields will be in place at all points of sale locations and pickup areas, tables will be disinfected between guest seating, and sanitizer stations will be available at the entrance of each area. Handwashing and surface disinfecting will take place every 30 minutes.

  • How will dining be set up to ensure physical distancing? Physical distancing will be in place in both production and service areas following local health department guidelines, CDC recommendations, and university requirements. Each location will have a maximum capacity. The use of physical distancing graphics will be in place in both the dining and production areas.

  • Will buffets continue to be available? Self-serve options (salad bar, soup, pizza, etc.) will not be active for the time being, the campus dining staff will be happy to serve you.

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What safety measures are in place for campus dining? What does dining look like during quarantine? added 8/21

Please watch this brief video:

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I will be bringing a car to campus. Do I need a parking permit? Will the Downcity Parking Garage be open? updated 8/20

You must have a JWU-issued parking permit for all JWU lots. (Permits do not waive JWU Garage hourly fees.) Resident and commuter students who plan to bring a vehicle on university property (with the exception of the JWU garage) must register their vehicle. Make sure you know your license plate number when you apply for a permit. Visit the JWU Transportation website for more info.

Safety & Security will be distributing parking permit stickers in the Student Services Center (Downcity) and at the Friedman Center Substation (Harborside) from 8:30am-4:30pm, Aug 24-28. Permits will be available during the first week of classes as well.

The parking garage will be open beginning August 17 for pay-as-you-go hourly rates. A limited number of semester passes are available for purchase as well. Visit the JWU Transportation website for more info.

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When will Wildcat Wheels start running? Where can I get the bus schedules?

Bus schedules are currently being revised and will be available soon on the JWU Transportation website and via the JWU Mobile app (tap Transit).

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What safety measures and requirements are in place for Wildcat Wheels? added 8/20

Please watch the following one minute video:

 

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I’m a new student, how do I get my JWU Student ID Card? I'm a current student, how do I get a replacement ID card? Updated 8/26

Official JWU identification (ID) cards are issued to all students and must be carried at all times. Your card is needed to enter campus buildings, for meal plans, for utilizing JWU transportation services, and more. Learn more.

Instructions:

  • For students living on-campus who provided photos, you will receive your card during move-in.
  • For all other students, pick up your card in-person at The Wildcat Center (Multipurpose Room B), Mon-Fri, Aug 24-28, 10am-4pm (visit ID Services at Student Academic & Financial Services after this time, starting 8/31).

Notes:

  • Lost or damaged ID cards will incur a $30 replacement fee.

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Are students, faculty and staff expected to be monitoring their health? How? updated 8/27

As we prepare to arrive and return to campus, all faculty, staff and students will be asked to monitor their health conditions and journal personal contacts 14 days prior to their arrival to campus. To simplify the process of journaling contacts, all members of the JWU community are asked to download the  CRUSH COVID RI App  to keep track of your contacts.

Each day, all faculty, staff and students reporting to campus will be required to screen their current health conditions by answering the daily COVID-19 Screening Questionnaire, which can be accessed in the JWU Mobile app, jwuLink, or HRpulse. If you receive a green check mark, you will be cleared to be on campus. Students should be prepared to present results from their daily COVID-19 Screening Questionnaire upon request. If a faculty or staff member receives a red check mark, they will need to consult their health care provider and notify their supervisor. Students who receive a red check mark will be asked to reach out Health Services to determine their next steps.

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How often do I need to complete the Daily COVID-19 Screening Questionnaire?

Every day you’re on campus! This includes all students, faculty & staff who will be on campus. This includes weekends, non-class days, quick visits – again, each day you are on campus.

The quickest and easiest way to do this is via the JWU Mobile app.

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Can I travel out of Rhode Island and back?

Travel restrictions can and do change at a moment's notice. This is why we advise students to stay on campus and avoid traveling out of state unless absolutely necessary. If you return from a state with a COVID-19 positivity rate of higher than 5%, you must quarantine for 14 days. If you make the decision to travel outside of RI, visit health.ri.gov/covid/travel often (especially on the day of your return) for RI's listing of states that are exceeding the 5% positivity rate.

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Does JWU require masks for students, faculty, staff and visitors to campus?

Following CDC guidelines, individuals on university property will be asked to practice physical distancing, wear masks and use hand sanitizers available in high traffic areas. Students must wear masks when moving into campus, and when on campuses for classes.

All students will be provided one cloth face mask for the fall semester. Face masks will not be provided to students who returned to campus for summer session; they were given a mask for the summer session and should use it for the fall semester. Additional masks can be purchased at the JWU Bookstore or from campus vending machines. Faculty and students will be required to wear masks in the culinary labs and in CCCE and HAC. In accordance with relevant government orders in each state of our campuses, the university may not permit visitors who do not have a face covering.

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What measures are in place to keep students, faculty and staff safe on campus?

The university is asking all faculty, staff, and students to maintain a 6-foot physical distance at all times, inside and outside when on campus. Due to the current government restrictions, everyone must wear a mask or face covering when in a public place, both indoors and outdoors.

The university has provided guidance to students on how to self-screen daily for symptoms, keep track of contacts, and report concerns to Health Services prior to attending class.

All JWU faculty, staff and students should download the CRUSH COVID RI app that assists in tracking the places you have been in the past 20 days.

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How will the university handle testing for COVID-19?

The university plans to perform aggressive symptomatic testing on campus. If there are barriers to testing on campus, Health Services will order COVID-19 testing at a respiratory clinic nearby. Students who do not have transportation will be transported to the testing site.

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How will the university clean and sanitize the campus?

The cleaning and sanitizing measures we have put into place for the summer session will continue into the fall and will be modified based on the most recent federal, state and local guidance. Throughout campus, students, faculty and staff will see hand disinfectant and sanitation wipe stations at elevator lobbies on each floor, main entrance hallways, computer labs, libraries, and service desks. Classrooms and large common assembly areas will be cleaned on a regular schedule; special attention will be given to high-touch surfaces such as handrails and doorknobs. All common bathrooms will be cleaned frequently.

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Are there new guidelines on- and off-campus students will need to follow as a result of COVID-19?

This summer, the university developed a  COVID Code of Conduct  that, like the JWU Student Code of Conduct, applies to all on and off-campus students. As we get closer to the start of the fall semester, we will share the most up-to-date information regarding COVID-19 screening, testing, contact tracing, face coverings, and social distancing protocols.

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How is the university preparing for a potential second wave of COVID-19?

In anticipation of a potential second wave of COVID-19 in late fall, there have been changes to the academic calendar. Culinary and other laboratory classes may include Fridays as part of the schedule during the fall semester or there may be adjustments to the fall holiday schedule. This will allow labs to conclude by November 20 (prior to the Thanksgiving break). After Thanksgiving, all remaining classes will be taught remotely until the conclusion of the fall semester on December 18, 2020. Fall internships will continue until the end of the semester.

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Why am I being asked to waive claims related to COVID-19?

Coronavirus Disease or COVID-19 – the disease caused by severe acute respiratory syndrome coronavirus 2 or SARS-CoV-2 is a national emergency that has impacted every citizen. Johnson & Wales is committed to taking all reasonable steps to try to ensure the health and safety of its community. JWU has worked hard internally, with appropriate government stakeholders and others to adjust its operations to minimize the risks associated with COVID-19. It is important for students and families to understand that residing in close quarters with others could increase the risk of COVID-19 infection. You can stay up to date on the university’s current health and safety information by visiting covid.jwu.edu. Johnson & Wales cannot guarantee anyone’s immunity from exposure to and infection with COVID-19 and all related consequences, some of which may be severe. A signed, updated housing agreement is required prior to moving into university housing.

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What should we all be doing to promote our health?

JWU Health Services suggests following the below guidelines.

External checklist:

  • Wash hands often.
  • Utilize face coverings/masks.
  • Keep a physical distance of 6 feet.
  • Follow cough/sneeze etiquette.
  • Stay home when sick.

Internal checklist:

  • Sleep six to eight hours per night.
  • Exercise daily.
  • Eat a balanced diet of lean proteins, whole grains and fresh fruit and vegetables.
  • Avoid alcohol and tobacco.
  • Stay hydrated.
  • Keep stress levels low by doing something you enjoy every day, such as deep breathing exercises, meditation, going outside for walks, etc.
  • Consider taking supplements like a multivitamin, Echinacea, probiotic, Vitamins A, C, and E.
  • Get vaccinated for the flu when available.

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Are students, faculty and staff from neighboring states with travel restrictions regarding Rhode Island permitted to commute to campus for classes or work? added 8/7

At this time, those traveling to Rhode Island from Connecticut and Massachusetts for school or work are exempt from the travel restrictions relative to Rhode Island that have been implemented by those states. Students, faculty and staff should continue to monitor the guidelines put in place by their home states.

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What do parents/families who are traveling to Rhode Island to drop off their students for fall semester need to know? added 8/7

State guidance continues to evolve and may vary state to state. Parents and families who plan to travel to Rhode Island should consult state officials in their home state before departing to determine if their state has implemented travel restrictions that will impact them.

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